Help and FAQ

Yes, completely. There are no purchases, no in-app payments and no subscriptions. You start with 100,000 play coins and can get more for free through top-ups, coin drops every 4 hours, daily missions and levels. You will never be asked for payment details, because there is nothing on the site to pay for.

No. Play coins cannot be bought at all, and there are no adverts selling coins. If you run low, a free top-up brings your balance back to 20,000 whenever it falls below 2,000, and a free coin drop arrives every 4 hours. Daily missions and levels add more coins too.

No. There are no cash prizes and no prizes of value. Play coins cannot be withdrawn, sold, transferred or exchanged for anything. That is why we are not a gambling operator and are not licensed by the Gambling Commission. The games are simply for entertainment.

Yes. Take a guest pass by ticking two boxes: one confirming you are 18 or over and in the UK, and one accepting our terms and privacy notice. No personal data is needed. You get 3 guest machines and 100,000 play coins, kept in your browser, for 2 hours.

A free account opens all 36 machines across the 6 planets and syncs your game progress to your account, including your play coin balance, level, favourites and settings. You can sign in on another device and carry on where you left off. You only need a nickname, an email address and a password.

No. Browsing planets and looking at a machine's preview does not touch your balance. Play coins only change when you actually spin. Even then they are play coins with no value, so there is nothing to lose beyond the time you choose to spend.

A guest pass lasts 2 hours and runs on a session cookie. Your guest play coins and settings are stored in your browser's local storage, so they stay on that device only. If you want to keep your progress across devices, open a free account instead.

You cannot truly run out. Whenever your balance drops below 2,000, a free top-up brings it back to 20,000. A free coin drop also arrives every 4 hours, and daily missions and levels give extra play coins. A low balance can also be a good moment for a short break.

Yes. Every result comes from a random number generator running in your browser, and no spin is affected by earlier spins, the time of day or how long you have played. The figures shown for each machine were measured by running its own code for millions of spins.

RTP, or return to player, is the average share of play coins a machine paid back when we ran its own code for millions of spins. It is a long-run average, so any single session can look very different. It refers only to play coins and does not predict real-money gambling outcomes.

If your connection drops or a page closes mid-spin, simply reload. Results are decided in your browser when the spin starts, and your balance shows its latest saved amount. Only play coins are involved, so nothing of value can be lost. If something still looks wrong, email us with the machine name.

Go to "My orbit" to set reality-check reminders every 30 or 60 minutes, or take a break for 24 hours, 7 days or 30 days. For a longer stop, self-exclusion is available for 6 months, 1 year or 5 years and cannot be undone early. Our player care page lists free helplines too.

Open "My orbit" and choose to delete your account. Your record, including your nickname, email address, password hash and game progress, is erased from our server immediately. This cannot be undone. Guest data lives in your browser, so you can remove it by clearing your browser's site data.

You must be 18 or over and in the United Kingdom to use Orbitpop, whether with a guest pass or a free account. We do not knowingly collect data from anyone under 18, and if we believe someone is underage we will close their access and delete any account.